Website - cookies
This website sets one or more
for every visitor that doesn't have a cookie set.
Cookies are recorded in the web server logs along with the network address of every visitor.
Cookies are used for the analysis of the website traffic,
for telling apart first time and returning visitors, and
for authenticating forum and customer dashboard users who
have logged in previously.
Website - 3rd party tracking
Website does NOT use any 3rd party traffic analysis
services such as Google Analytics.
Additionally, the website doesn't use any external
3rd party resources, such as hosted scripts, fonts
Website - information sharing
No individual visitor information is shared with any
Aggregate statistics, such as a number of visitors
or a number of downloads per month, are not shared
at the moment, but may be shared at some point in
Website - purchasing
Credit card information including cardholder's name,
card number, expiry date and security code is always
sent directly to our payment processing company. The
card number and the security code never touch any of
our servers. We do however have an access to the name,
last four digits of the card number and the expiry
date for orders that reach our payment processing
For completed PayPal purchases we have an access to
the customer infromation as provided by PayPal,
including email address, first and last names and
the country of origin.
Email and network addresses and a country of residence
are recorded for every purchase. Email address is used
for delivering the purchase receipt, for identifying
returning customers and when providing tech support.
The network address and country of residence is used
to tell apart Swiss and non-Swiss customers for
Software - licensing
The process of activating a software license for
an installed copy of the software involves transmitting
"Installation ID" and "Installation fingerprint"
values to the licensing server.
Both values are in a form of cryptographic hashes
that are computed from several parameters of the
host computer. Hashes are computed using an one-way
function and they are meant to be very hard or
impossible to reverse into original parameter values.
Activation requests issued by more recent versions
of the software also include an "inventory tag"
field which is initialized to the name of computer.
Tags exist to assist with license revocation and
activation credit recovery for decommissioned
Detailed description of the licensing process