The support forum

Configured to run as system and doesn't appear to be running

AlienHand :

Dec 11, 2018

Hi,

Every time I boot my computer I get this message.
https://i.imgur.com/4DcIp1W.png
I just want Bvckup 2 to run as a service without this message every time I boot my system.
The preferences: https://i.imgur.com/apdz8uV.png

What to do?

Thanks in advance!

Alex Pankratov :

Dec 11, 2018



Does it start up OK if you say Yes to that message?

If yes, then I'm guessing something on your box has changed the default start mode for "bvckup2" service, so it no longer starts automatically. You can check this like so:

*  Press Windows-R, type "services.msc", hit Enter
*  Find "Bvckup 2 Service" entry, double-click on it and look at "Startup
    type" - it should be set to "Automatic"

If it _is_ already set that way, then check your antivirus and any other security software that might be messing with automatic startup of the program.

AlienHand :

Dec 19, 2018

It is set to start automatically but I get that popup every time I boot my computer (Win7). It's REALLY annoying :(

AlienHand :

Dec 19, 2018

I'm using Microsoft Security Essentials by the way...

Alex Pankratov :

Dec 20, 2018

Please forward a copy of %ProgramData%\Bvckup2\bvckup2.log to support@pipemetrics.com and I'll have a look.

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