The support forum

CreateFile() failed with 1920

peterldowns :

May 02, 2019

my incremental backups are failing with the error message:

CreateFile() failed with 1920

how can I figure out what this means? Some other information: this only happens for files that live somewhere underneath a Dropbox folder. The full error line looks like this:

2019.05.01 21:34:29.027 (UTC-8) 3 7                             Context: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy39\Users\peterldowns\Dropbox (MIT)\6008\.git\objects\4c\3d43fd19e44d5db5b82cb4ea7f59ee4c367747

If that file path looks scary, here's one for a more regular file

2019.05.01 21:34:28.596 (UTC-8) 2 5                     \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy39\Users\peterldowns\Dropbox (MIT)\2018-08-25 Aarons\2017-04-11 03.34.06-2.jpg

Hoping to fix this, please let me know how I can help.

Peter

peterldowns :

May 02, 2019

Oh, interestingly, it looks like these are attempts to copy Dropbox "currently online but not offline" files. As in, they have little gray indicators on their icons showing that while Dropbox is showing them to me, they have not been synced to my device.

Alex Pankratov :

May 02, 2019



Error 1920 is "The file cannot be accessed by the system. " These being under Dropbox's control and offline would certainly explain it.

New topic

Create
Made by Pipemetrics in Switzerland
Support

Follow
Blog / RSS
Social Twitter
Reddit
Miscellanea Press resources
Testimonials
Company
Imprint
Legal Terms
Privacy